CUSTOMER SERVICE
Talk to our support team.
For inquiries regarding your order, include your Order Number in the email or message so we can identify your kit and help you faster.
Have an existing order? Put your Order Number in the subject line.
Get in touch
Email Address: info@fraynyc.com
We aim to respond to all queries within 1 business day
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CONTACT FRAYNYC
How can we help?
Questions about your custom kit, photo preview, or an existing order? Reach out and we'll help you find the clearest next step.
Typical response time
Within 1 business day
BUSINESS INFORMATION
Company details.
This website is owned and operated by the following registered company.
Company name
BuySun International Trading (HK) Co., Limited
Registered address
FLAT/RM P 4/F, LLADRO CENTRE,
72 HOI YUEN ROAD, KWUN TONG,
HONG KONG
72 HOI YUEN ROAD, KWUN TONG,
HONG KONG
This is not a return address.
This address is for business registration only. Contact Customer Service before returning anything so we can provide the correct return warehouse instructions for your order.
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Find answers about photos, previews, kit contents, shipping, changes, and privacy.